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Selling Skills & CRM
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Selling Skills and Customer Relationship Management

With the increased emphasis on increasing full cost work and the necessity to promote College services to employers via Train To Gain initiatives staff need support in developing new skills to enable to College to succeed.  This training will:

bulletIdentify good practice
bulletBuild upon current staff experience
bulletIdentify Employer expectations
bulletIdentify why Customer Relationship Management is important
bulletRecognise Critical Success Factors
bulletExperience the Customer Journey
bulletRecommend a successful sales approach
bulletRole Play the first meeting with the employer
bulletLook for the Win Win solution
bulletAction Plan the way forward
bullet 
bulletTTV want to meet your specific requirements, request a discussion and more detailed proposal
bulletThe cost of this training is negotiable

 

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Last modified: 04/07/07